mobile messaging solutions (mms), inc. is a leading provider of messaging infrastructure worldwide, offering a comprehensive suite of services designed to enhance communication between businesses and their customers. Our service portfolio spans a wide range of capabilities, catering to diverse needs across industries.
Interactive Messaging: mms provides interactive messaging solutions that enable dynamic, two-way communication between businesses and their customers. This feature allows for more engaging and personalized interactions.
Back-end System Integration: The company offers seamless integration with existing back-end systems, ensuring that mobile messaging solutions work harmoniously with clients' current infrastructure.
Agent Chat: This service facilitates real-time communication between customers and support agents via SMS and WhatsApp, improving customer service efficiency and accessibility.
Message Broadcast System: The message broadcast system enables large-scale SMS and WhatsApp message distribution - ideal for announcements, alerts, or marketing campaigns.
mms has established strategic partnerships with industry leaders such as NICE, Five9, and Verint, enhancing their service offerings and market reach. Their direct customer base includes major corporations like Coca-Cola and government entities such as the Boston Police Department, demonstrating their ability to serve diverse sectors.
With coverage in over 200 countries, mms offers truly global mobile messaging solutions, making it an ideal choice for businesses with international operations or ambitions.
Proactive Network Monitoring: mms monitors SMS message flow within the mobile networks in real-time. Issues with deliverability are identified and addressed immediately by the mms team.
Self-Service Text Options: mms provides self-service text capabilities, empowering customers to access information and perform actions independently.
AI-Powered Interactions: Leveraging artificial intelligence, mms offers advanced messaging solutions that can understand and respond to customer queries intelligently.
By combining extensive global reach, partnerships with industry leaders, and innovative technologies, mms positions itself as a versatile and robust provider of mobile messaging solutions. Our services cater to a wide range of communication needs, from customer service to marketing and operational messaging, making us a valuable partner for businesses looking to enhance their mobile communication strategies.
Stephen Nye brings more than 17 years of sales and business development leadership to MMS, having developed and executed high-growth strategies in a variety of markets. Prior to joining MMS, Stephen was VP of Business Development for Unwired Appeal, a privately held entertainment firm. He was also Director of Sales and Marketing at Nokia Networks Professional Services. Stephen has extensive experience in technical services, SMS/MMS, mobile web, mobile multimedia, interactive voice response, client-side applications and carrier network infrastructure.
With extensive experience in the design and creation of mobile solutions and services, Stephen will help accelerate MMS's growth in the U.S. as the company continues to expand its full-service, scalable, smart mobile engagement solutions to brands, agencies, media companies and vertical markets.
Stephen's expertise in carrier-grade messaging services for customer relationship management (CRM) systems and enterprise messaging services will help customers meet their evolving mobile marketing needs.
×David has more than 13 years' experience in software development, six of which are in mobile application development. At MMS, David oversees and leads technical delivery, ensuring technical and project management excellence and the implementation of best practices. He is also responsible for managing the delivery phases of the program globally.
David has extensive experience in the technical field, working at both high tech startups and Fortune 500 companies in the U.S., Israel, and Venezuela. Prior to MMS, he held leadership roles at technology companies including VeriSign, m-Qube, and Bio-Rad. David graduated from the P. Coll Institute of Technology in Venezuela. When not working, he enjoys swimming, racquetball, music and anything to do with the outdoors.
×Todd has been in the mobile industry since 1999, with five years' experience leading professional services teams. At MMS, he is dedicated to managing the MMS Professional Services team and committed to delivery excellence, while providing second-to-none client engagement and technical solutions.
Prior to joining MMS, Todd was a core team member of Quattro Wireless (acquired by Apple), filling the role of Portfolio Manager. His primary focus was managing the mobile web Professional Services team, engaging with clients to understand campaign objectives, developing creative concepts based on client objectives, as well as development and QA. Additionally, Todd played an instrumental role within the Quattro Wireless team by managing the delivery of hundreds of mobile websites for Fortune 500 companies that met or exceeded client objectives.
Prior to joining Quattro Wireless, Todd held multiple roles at m-Qube (acquired by VeriSign), from Portfolio Manager to Program Manager responsible for core messaging platforms.
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